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Choosing International movers

Choosing the best movers

International movers offer a vast range of services to match the budgets and needs of all sorts of household and business customers. This makes choosing a moving firm easier as more moving companies means greater customer choice and competitive pricing to avoid losing business to rivals.

Choosing your removal firm.
When you gather quotes and speak to international movers on the phone, try to cut down your choices by making a short list, asking some simple questions and having a look at the company web sites. From the web site, you should be able to see how long the company has been in business and where the international shipping destinations are. Most moving companies highlight the logos of any trade groups or associations to which they belong. Sometimes, the web sites have pictures of their crews and lorries that can help you figure out the condition of their vehicles and equipment, as well as the professional appearance of their staff.

Key questions.
Give them a call and ask some key questions:
· How long has the company been international movers?
· How many trips do they make to your destination each month?
· Can they provide recent references? Bear in mind that they are hardly going to give contact details of dissatisfied customers.

After your initial inquiry, the company should send out a surveyor or estimator to talk you through your move and the best way of approaching the task. A good company will offer you plenty of help by explaining the international shipping process and customs requirements, as well as discussing special needs like transporting large or heavy objects. You also need to know how long the move is likely to take, especially if sea transport is involved, and who the company has as agents at the destination.

Customer service is more important than price.
Picking international movers who are familiar with your destination and who have contacts to make the job easier is probably better than choosing just on price. You also need a firm with good customer service who respond to your queries quickly and informatively. Some long-distance international shipping can take many weeks and it’s vital your movers are people you can contact and rely on to deal with problems.

Get to know the key people in your move.
Try to meet the crew foreman who will handle your move. Moving companies can have slick marketing operations but how well your move goes on the day will be down to the attitude of the foreman and the crew. If the foreman is experienced and easy-going, then it’s likely the crew will be professional and relaxed so the move will not be so stressful for everyone involved. Most international movers will appoint a move coordinator, who tracks your shipment from country to country. If you have direct access to this person you will find that any hitches should be resolved quicker as well, so ask for their direct phone number or personal email address to keep handy in case of an emergency.



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